Help & Troubleshooting

Common issues and how to fix them.

Twitch shows you as signed out

Embedded Twitch can only see your login if your browser sends third-party cookies to twitch.tv. Most browsers block this by default.

Allow third-party cookies (or disable tracking protection) for this site:

  • Brave — click the Shields icon in the address bar and turn shields off for this site.
  • Chrome / Edge — eye-with-slash icon in the address bar → Allow third-party cookies. Or chrome://settings/cookies → add this site to allowed sites.
  • Firefox — shield icon in the address bar → Turn off enhanced tracking protection for this site.
  • Safari — Settings → Privacy → uncheck Prevent cross-site tracking.

You also need to be logged into twitch.tv in the same browser. After changing the setting, refresh this page.

Ads are still playing

Ad-free embedded viewing is only available if you have Twitch Turbo or an active channel sub to the streamer. StreamVoid cannot remove ads on its own — it relies on your existing Twitch entitlements.

If you do have Turbo or a sub and ads are still playing, follow the steps in the section above to make sure Twitch can see your login through the embed.

Stream not loading
  • Make sure the channel name is spelled correctly (no spaces, letters / numbers / underscores only).
  • Confirm the channel is currently live on twitch.tv. Offline channels show as a black box.
  • Some browsers and ad-blockers aggressively block Twitch's player domain. Try pausing your ad-blocker for this site.
  • 6+ streams at once can stress your CPU and bandwidth. If streams stutter, try a smaller layout (solo, duo, focus).
Still stuck?

Hop into the Dark Space Labs Discord and we'll help you out. Bug reports and feature requests welcome too.

Join the Dark Space Labs Discord